SirsiDynix Horizon

What do you like best?

Everything is clear for what you need to do. It's not intuitive and it doesn't feel like a guessing game trying to find the task you want to do. Anyone can learn how to use it.

What do you dislike?

The fact that there is more than one way to do a task can be confusing for some people. I was training a new employee and because everyone had a different way to go about it. I wish there was just one clear way to do a task.

Recommendations to others considering the product:

It's a double edge sword having multiple ways to do something. Be careful of how many different ways you create to complete tasks. I wish the graphics were a little more updated however. It still looks old and outdated.

What problems are you solving with the product? What benefits have you realized?

The benefits are you can see all the details about patrons and the materials. Other libraries can leave notes on a patron's account or on a book for all libraries within the system to see. That feature is extremely helpful. I also like being able to check for a duplicate user. It ensures that no one is trying to make duplicate accounts.