SingleOps

What do you like best?

How industry-specific it is, and customizable the software is to your unique business. It also has a user-friendly dashboard and syncs well with QuickBooks.

What do you dislike?

Be sure and clean with communication of the path you want to take during setup, as changing your mind later on, is a bit of a headache. Be sure that you are vocal with your goals when being prompted with set up questions - it will uncover any gaps in communication specific to your business's needs. For instance as our crews grew, and adjustments to operations needed to be made, it was harder for us to implement the new customizations quickly to fit the new needs of scheduling each crew separately, or a job across multiple crews on different days with gaps/delays due to rain etc

Recommendations to others considering the product:

I would recommend making any improvements to your chart of accounts & services in QuickBooks or fine-tuning your workflow process ahead of implementation - so that it is set up the right way from the beginning and you are off to a positive start rather than noticing

What problems are you solving with the product? What benefits have you realized?

It allows your field to access data on a controlled basis on the go, so there is a clear path from field to operations to office and accounting. It gives the ability to create a workflow for your business, lead to cash