ShelbyNext

What do you like best?

Arena has been instrumental in connecting to our congregation, tracking serving and small group involvement, and following up with people for countless reasons! Arena's profiles for individuals are extremely helpful and clear. I have to train many employees on this program and it is very user friendly and easily understood for use. I also have found great value in the attendance tracking, report building, and data inputting. It is easy to edit, mark notes, input dates, etc. If you are looking for a data system, I highly recommend Arena! They also have helpful support and conferences where you can really dig deep into the depths of use of the program. There is great potential in this program!

What do you dislike?

While sections of Arena are very user friendly, there are some 'attributes' of the program we have found unhelpful so we simply do not utilize every aspect.

Recommendations to others considering the product:

If you are looking for a place to track members, attendees, prospects to an organization I highly recommend! It is easy to learn, use and teach! It also has a great support staff at the corporate level with helpful training on-site or over the phone.

What problems are you solving with the product? What benefits have you realized?

We are able to follow up with individuals who are not connected and it has been so helpful! We could not do it without Arena!

We are benefitted with following up with people who do not attend through reports.

We are benefitted with knowing who is in a LIFE Group and who is NOT so we can follow up!

We are benefitted with knowing who is currently serving and in what category and what that involvement entails.

We are benefitted with marking who is "interested" in activities, events, small groups which then allow for reports and reminders to follow up with these individuals and get them plugged in!