Help Desk Management System
Help Desk Management System
Customer Reviews
Blake P.
Advanced user of ServicePROFriendly easy to use interface.
All your information in one place from previous services to notes between the customer and office. When the software implemented in a company runs smoothly everything else feels like it is as well.
Sometimes there are a few glitches or early generations but overall I have had few issues with it.
It works, by far the best software I have used and in comparison to what our current company is using, I long for the days when we still used ServicePro
Ability to get a detailed history of an account makes it easier to solve ongoing issues a customer may be having.