Dynamic product that can help your Laboratory Reach the next level.
What do you like best?
The sample schedule and Task Manager save our laboratory a lot of time. The master query allow for easy data access for Operational and Engineering Staff of our facility in case there is a brake down.
What do you dislike?
The backlog report, don't provide a lot of information. In terms of determining in real time which specific samples had tests that were pending I had to create a custom report.
Recommendations to others considering the product:
Overall the program has performed well in our facility and has been user friendly. It is the best tool for diagnostic laboratory both small and large scale.
What problems are you solving with the product? What benefits have you realized?
The Sample Master software has enabled our laboratory to generate reports that fit each customer and to complete our reports more efficiently.
With this software we were able to parse our instrument results directly to the program.