Excellent security component for 2-factor authentication
What do you like best?
Intelligence agency level security in enterprise environments. Responsive, easy to use and secure mobile application. Integrates nicely to third party tools that support MFA or 2FA, such as client VPN solutions, that are exteremly important in COVID-19 times now that everyone is working remotely from home.
What do you dislike?
When swapping mobile devices (e.g. getting a new mobile phone), transferring the RSA SecurID app from a phone to another can be very painful. Sometimes there can be a minor, few seconds window when the pass code token that is visible on the mobile app isn't anymore valid for authentication purposes and you'll have to wait for the new one to refresh and re-login.
Recommendations to others considering the product:
Consider the company background of RSA as a multi-decade security company when comparing the solution to some of the competition.
What problems are you solving with the product? What benefits have you realized?
Two-factor authentication into the most security sensitive platforms in our company. RSA has never failed us with availability or security vulnerabilities, so they have a perfect track record.