RISKMASTER

What do you like best?

Riskmaster is a good core claims system for workers comp that handles the day to day functions. This includes entering and processing claims, making payments, and regulatory reporting.

What do you dislike?

Riskmaster is limited in customization and some of the newer features that are out in the market. Dashboards are limited and not as customizable as we would like them to be. Upgrading is a long process that takes a minimum of 3 months to implement and becomes costly. It is frustrating that we have to upgrade to gain any new features or sometimes just fixes to what is broken.

Recommendations to others considering the product:

Make sure you understand the features that they are offering and that you understand what you are getting before assuming how the product will function.

What problems are you solving with the product? What benefits have you realized?

Processing claims, making payments to vendors and claimants, regulatory reporting.