Ringostat is a platform of call tracking, telephony, and end-to-end analytics.
Ringostat helps optimize marketing, considering ROI, build effective communication with customers, and boost sales. It is the only service of its kind in Eastern Europe to be an official Google Analytics technology partner.
The platform includes seven products: call tracking, end-to-end analytics, virtual PBX, a callback widget, Ringostat Smart Phone, Insider, and Messenger. These products each represent one of three branches that together make up a single ecosystem: analytics, communication, and sales. You can use each product separately, but combining them will bring about the best results. Working with Ringostat products is easy, given the user-friendly interface and custom settings for more than 90% of parameters.
Ringostat prioritizes client needs. The friendly tech support team is attentive to users’ requests and responds in under four minutes. 95% of users rate Ringostat tech support specialists as “Excellent” or “Good.” In addition, a dedicated customer success manager helps customers use Ringostat products as effectively as possible for their specific business needs.
Aleksandra K.
Advanced user of Ringostat
★★★★★
Ringostat is equal to precise statistics and service stability
What do you like best?
We decided to choose Ringostat because of precise and clear statistics of reports on calls. The service is stable and employees from the support team are always involved in our tasks. We use callback as an analytical tool. It shows us statistics on customers in the call log. It displays where customers who ordered callback are coming from. Virtual PBX and Ringostat Smart Phone integrated with a CRM system is a great combo for connecting with customers and control of sales reps' work.
What do you dislike?
Our feedback is positive we haven't faced any issues yet. But the service may seem a bit complicated for a person who sees it at the first time because of the range of products and opportunities. But when you start the work with them it's quite easy to use.
What problems are you solving with the product? What benefits have you realized?
1. Analysis of calls and customers who order callback on our website.
2. All advantages of the cloud telephony like IVR and recordings of calls.
3. Ringostat Smart Phone that improved the quality of our sales reps work.
Review source: G2.com
