RezMagic

What do you like best?

RezMagic allowed us to successfully organize thousands of guest ticketing, lodging, packages, and other details for a huge conference. While I do not think it was the most efficient all of the time, I liked that it was pretty straightforward once you understood how most of it worked.

What do you dislike?

There were some aspects of customization that I really wanted to be able to do and could not implement, and that was frustrating. We wanted to be able to add a certain type of commerce that we were doing separately, to streamline everything, but it proved to be more trouble than it was worth. For example, we had an entirely different platform for coordinating volunteers that I would have loved to just combine, but it was not possible.

Recommendations to others considering the product:

While it takes a lot of internal doing, RezMagic is worth the trouble if you know how to speak its language. Be patient with it at first and it will get the job done.

What problems are you solving with the product? What benefits have you realized?

RezMagic did allow us to easily implement different packages, price changes, etc, and easily pull up information when we were confirming with a customer on the phone. That created a good seamless system for our booking.