Resolve

The Resolve Software is used to accelerate incident resolution for all types of incidents in customer care, network, and IT operation centers.

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9.0/10 (Expert Score) ★★★★★
Product is rated as #6 in category AIOps Platforms Software
Ease of use
8.9
Support
9.1
Ease of Setup
8.3

Resolve is the #1 IT automation and orchestration platform, powering millions of automations every day from simple, repetitive tasks to insanely complex processes that go well beyond what you imagine is automatable. With more than a decade of automation expertise, Resolve’s platform is purpose-built to enable today’s ITOps, NetOps, and SecOps teams to meet the growing demands on IT, achieve unprecedented efficiency and cost metrics, and drastically improve service levels through the power of automation. Resolve is majority owned by Insight Partners, a leading global venture capital and private equity firm investing in high-growth technology and software companies. See why the Fortune 1000, global MSPs, and the largest telcos on the planet trust their automation to Resolve. Learn more at resolve.io.

Resolve
Resolve

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Customer Reviews

Resolve Reviews

Prateek Kumar G.

Advanced user of Resolve
★★★★★
Good Workflow Automation tool with tons of integration but needs improvement on the stability & DR

What do you like best?

Great sets of integration available along with ease of developing complex workflows.

What do you dislike?

It's stability & no DR architecture is a minus for us. Hope vendor addresses it in the further releases.

Recommendations to others considering the product:

It's a nice workflow automation tool with a good set of integrations available to automate your daily workflows. However I'll suggest to spend some time with Vendor before the implementation to review the architecture & work on DR setup.

What problems are you solving with the product? What benefits have you realized?

Resolve has been instrumental in automating some of the daily tasks like Regular HealthCheck of services along with automated alert handling of usual operations like Filesystem/CPU etc.

Review source: G2.com

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