Great for technicians in the field
What do you like best?
Technicians can easily finish a job on site, adding photos to the job. They can add the used parts to the work order, so we don't need to process their handwritten papers at the end of the day.
What do you dislike?
It fits our needs, so there is nothing at the moment which is missing.
Recommendations to others considering the product:
The software really works best by using the admin software AND the mobile APP together. As a manager, you have control over every feature - but your techguys should only use mobileapp: open a job, attach photo & signature - and save! Thats the only thing they need. So make sure to try the app too!
What problems are you solving with the product? What benefits have you realized?
Scheduling our service calls and managing inventory. It is much easier now, because we see where our guys are at the moment. Great feature!