RemotelyAnywhere

What do you like best?

As an administrator, I am able to not only set up end-user access and remote desktops, but I am also able to use the App to verify which devices need Microsoft Operating System Updates or Virus Scan Updates and update them all remotely. This is key with an Agency that has 4 separate sites because it limits travel time between the sites which often would compromise daily productivity.

What do you dislike?

Having to constantly remind my end-users to change connecting to the physical device to the Agency Network Domain. It is a simple dropdown menu, but even some of my superusers still forget to do this creating simple service tickets. Also having to remind the end-users to change the display settings if their view seems to be too small. Logmein is very scalable.

Recommendations to others considering the product:

This is an easy to set up and easy to Administrate Remote Access Application. There are also countless online tutorials available that can be downloaded and provided to end-users should they need any additional training.

What problems are you solving with the product? What benefits have you realized?

At this current time due to the Covid-19 Pandemic, every staff member is working remotely with Logmein. They have been doing so without any software or hardware issues. They are able to remote into their onsite computer and access the company network drives in order to remain productive while staying safe at home.