Relative Insight

With a background in protecting children online, Relative Insight's comparison technology extracts value from language data.

Languages supported: Danish, German, English, Finnish, French, Hungarian, Italian, Dutch, Norwegian, Portuguese, Romanian, Spanish, Swedish

9.6/10 (Expert Score) ★★★★★
Product is rated as #12 in category Natural Language Understanding (NLU) Software
Ease of use
9.0
Support
0.0
Ease of Setup
0.0

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When it comes to understanding language, it’s all relative.

With a heritage in protecting children from criminals online, the Relative Insight platform helps brands and agencies get business value out of language data, through comparison. By helping you discover the key differences and similarities between language sets, Relative Insight can help you analyse qualitative data at scale to gain valuable market and audience insights.

Relative Insight layers on top of your existing language data and supports across three key areas: marketing and brand, sales and customer experience, and employee engagement.

Embrace open-ended survey questions, get more out of your social listening data, turn support transcripts into an improved customer experience and more with Relative Insight. The possibilities are as wide as your imagination.

Relative Insight
Relative Insight

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Customer Reviews

Relative Insight Reviews

Evan F.

Advanced user of Relative Insight
★★★★★
It's about the team and the tool!

What do you like best?

It's about the team and the tool! Relative Insight has been a fantastic resource for us. The tool itself allows us to sift through tons of data and arrive at insights within minutes.

Proactive support from their team has ensured that we are getting the most out of the resource. They have worked with us in an efficient, thorough, and comprehensive way, which has allowed us to get actionable insights in a matter of minutes rather than hours.

They have gone above customer support to customer elevation, providing strategic guidance and thought leadership which has allowed us to maximize the sources available to us and create meaningful insights to create results.

What do you dislike?

There is a learning curve and as with most tools, it takes a while to get into the swing of things. Projects take longer than they should at the beginning. The good news is that their team truly is there to help you at every step.

Recommendations to others considering the product:

The more command you have of data sources — for example, knowing where different audiences go online to discuss topics, the more you will get out of this tool.

What problems are you solving with the product? What benefits have you realized?

We're using the tool to develop brand strategies and help support business growth. A few benefits —

- Faster insight gathering

- A fresh perspective on data

- Unique insights

Review source: G2.com

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