This is by far the best MDR ever!
Describe the project or task the product helped with:
We use MDR for their 24/7 SOC and they are always on top of response time. The amount of knowledge each consultant has is unbelievable. They do such an amazing job responding and assisting with various things and compiling reports, information, and metrics.
What do you like best?
I like how they aren't just a SOC or an MDR platfom. They invest their time to getting to know you as well instead of just working with you.
What do you dislike?
There is honestly no cons about their MDR.
What problems are you solving with the product? What benefits have you realized?
We have had a lot of problems solved with Rapid7 MDR. They worked hand in hand when we had a pen test and they easily found out what was going on. Without their assistance I don't think we would have gotten passed that.