RallyPoint

What do you like best?

That it uses multiple methods of contact. I really like the fact that it can text or email a non-work address, ensuring staff is reached even if they're off or out of the office.

What do you dislike?

Lately there has been some inconsistencies with messaging. Some of our agency received messaging and some didn't. Upon logging in, contact info was updated and current so we're not sure why everyone didn't get the message that was sent. This only happened once.

Recommendations to others considering the product:

It's a good tool to communicate with staff, especially if you have staff working in the field or away from the office and you need to communicate with them quickly.

What problems are you solving with the product? What benefits have you realized?

It's helpful in cases of unexpected inclement weather. Our office location floods during heavy rains and it's been helpful to quickly alert staff to dangerous conditions and impromptu office closures.