Rainforest QA

What do you like best?

The best thing about working with RainforestQA is how they have always been flexible and willing to work with us as QA in our company has evolved. I also cannot say enough good things about their customer service and CSM folks. We've gone through several CSM's and each one has been wonderful!

What do you dislike?

Early on, there were difficulties getting used to their platform and some growing pains with regard to ease of test creation and management, however, Rainforest worked closely with us during this time, gave advice, and ultimately helped us move past these issues with the implementation of a test manager.

There have also been very helpful updates to their software, like the test writing service which brings in the crowd to help us edit our tests. Things like this have improved the experience for us and we're excited to see what they'll come up with in the future!

Recommendations to others considering the product:

If your goal is to have a small QA team, definitely ask about getting help in the form of a test manager. I hope they make this kind of thing more official as ours has been a game-changer!

What problems are you solving with the product? What benefits have you realized?

One bottleneck we were experiencing was the need to check all areas of our application thoroughly before pushing out new builds. With Rainforest's implementation of the crowd, we are able to do this within hours. This has greatly increased the pace with which we are able to continuously deploy quality code.

Because of the above, we have been able to keep our QA team relatively small. It has always been our intent to keep the QA team relatively small and despite sweeping improvements and additions to our software, we have been able to keep up with testing needs thanks in large part to Rainforest and their massively helpful tools.