Stay FAR AWAY and SAVE YOUR MONEY
What do you like best?
Customer service is generally responsive.
What do you dislike?
This product is the absolute worst. The good reviews are clearly fake reviews. Our small team of 9 (of graphic designers and project managers) had no idea we were going to have to stand the whole site up from scratch ourselves until after we had forked over $100k+. Up until then, we were under the impression that Rainfocus would dedicate people on their side to create the platform for our event given our direction and needs. We felt completely blind-sided. Instead we had to watch over 30 hours of grueling tutorial videos within 4 days to learn how to build a site from scratch. They don't even have templates to build a platform. They refused to allocate a person to help us build the site. They only compromised by giving us live tutorials occasionally. The event that we were planning for was launching in 4 months, which is very little time to learn how to build a site from scratch. The end result was a primitive, shoddy virtual event platform that would break every other click. Basic activities like uploading photos and bios were unpredictable.We had to scrap a whole page and recreate it once the site was already live. Overall just a poor experience. We would have been better off creating something in Wordpress. I'm still trying to understand what we paid for.
What problems are you solving with the product? What benefits have you realized?
International, all-virtual hackathon event