Our collaborative partnership with Solutions360
What do you like best?
Q360 is an intuitive, powerful tool with core features and enhancements that allow our colleagues to be more efficient and to provide a better customer experience to our clients. It continues to offer opportunities for growth in and out of the software that our company has never had before.
What do you dislike?
-Our organization process such a high volume of data - we struggle with grid and report functionality (believe this is improved in V10.03)
-Document storage > how documents are stored as a table in Q360 > space concerns
-Would like to see integration with microsoft outlook in various modules in web client
-Sometimes feel like major changes are released via new versions so quickly, the upgrade process is difficult for us with customizations
What problems are you solving with the product? What benefits have you realized?
-How to be more consistent and predictable across 10+ branches
-How to increase our utilization, productivity, and billable efficiency
-Data & dashboards > seeing how we're doing and making operational decisions in real time,
-Our accounting department is able to reconcile a month within 1-2 business days and a year within 3-5 business days (our "year end" reconciliation previously could last until mid January).