It Doesn't Get Any Better Than PromoTix
What do you like best?
1. Free Ticketing. We have made so much in additional cash since our customers aren't paying ticketing fees to buy tickets (we get to price our tickets a tad higher.) - We saved over $42,000 in ticketing fees with our festival.
2. Mobile App Feature. We launched our mobile app using the PromoTix dashboard without a developer for our venue. We've had over 3,000 downloads. We used to do text SMS marketing which was expensive every time a show was announced but now we do app notifications which are way cheaper and work better for ticket sales it seems.
3. Virtual Events Feature. PromoTix has streaming built in, so you can actually secure your virtual event with a ticket. Other companies are just sending unsecured URLs so once someone buys a ticket, they may share it with their friends and you'd never know. PromoTix has it figured out and we've been able to get some revenue going again during the COVID shut down through virtual ticketed shows.
There's a ton more of course but these would be my top three.
What do you dislike?
I wish that they had the ability to put in your own credit card processor. Right now you can only select Stripe, but you'll still save a ton since they don't charge any ticket service fees. Once they allow you to put in your own CC processor you'd save even more.
What problems are you solving with the product? What benefits have you realized?
We've eliminated a high ticket service fee that was charged by Eventbrite originally. Now we get to keep more of the customer's final price paid for the ticket. We saved over $42k in ticketing fees. We wanted an app for our venue but didn't want to pay the $20,000 quote we originally received from a developer agency. PromoTix was able to do this for $250 a month. We offset that cost by eliminating our text SMS marketing costs and send show announcements through push notifications on the app now so the net benefit was POSITIVE cashflow PLUS a mobile app since we used to spend over $2,500 a month on SMS. We've also been doing some virtual shows during COVID that have allowed us to get some revenue going again on PromoTix.
