Ping Identity

What do you like best?

Support for their products is amazing. Break/fix tickets get the utmost attention with their support team but even when I just needed some guidance their engineers have been more than willing to engage and give their expertise.

What do you dislike?

Cost is products is not cheap but for good reason I guess, their products do what they say they can do. So many vendors make promises and then don't deliver. Not the case with Ping, PingIdentity delivers!

What problems are you solving with the product? What benefits have you realized?

Single Sign-On, alternate Identity Stores and MFA. Last month PingFederate saved us over 1.2 million logons, with the average logon taking 15 seconds or more, we are saving the business tons of precious time.