Phoenix Ortho

What do you like best?

Phoenix makes it really easy to upload and task medical records request for our outside copying service. They also make it easy to scan medical records in.

What do you dislike?

This program freezes up or breaks down ...allllll--the--time. Our company has had to do several updates over the last 6 months just to get this program to work at efficiency. I cannot scan in electronic medical records to a patients chart and transfer a phone call at the same time or my Phoenix program freezes up. It also will freeze my call so the patient is left waiting in limbo.

What problems are you solving with the product? What benefits have you realized?

It is a multi faceted product. We are able to schedule injections-view electronic medical health records-send faxes-transfer data and write notes all at the same time.