PharmASSIST Symphony Systems deliver comprehensive workflow and operations management, unparalleled quality control, and real-time prescription tracking, with or without PharmASSIST counting technology.
Customer Reviews
Tiffany A.
Advanced user of PharmASSIST Symphony SystemsSystem update improved the user interface. Became a lot more user friendly, faster, and touch screen compatibility was a plus!
Some patient's prescriptions were "lost/missing" from the interface (perhaps a lag in the system). It was hard to discover the mistakes until a data entry technician or patient asked where the prescription went. However, PharmASSIST customer service and technical support were very helpful in helping work out the kinks during the month of the new system update.
When using pharmASSIST in your pharmacy, it is very helpful if you have more than one station for technicians + 1 station for a pharmacist. It is very compatible with automatic medication dispensers/counting cells, although it does not have a feature compatible with Kirby-Lester counting machine. Using PharmASSIST and learning it took me less than a day. Very easy to pick up and user friendly. There was no learning curve at all!
Before, the older PharmASSIST system was slow and did have some lag as well. The audit trail is very easy. Hard Copy Rx view available to the technicians is a unique feature not available in other pharmacy software, allowing for even technicians to catch mistakes in the Rx before it reaches the pharmacist. I believe using the PharmASSIST system greatly reduces medication/prescription error that otherwise may occur with other pharmacy software.
