PeopleGrove Alumni Success

What do you like best?

Our partnership with PeopleGrove allowed us to launch a full university online community within months, and has grown with us over the last three years. We are easily able to modify and update registration questions, build new affinity groups, and message out to constituencies. Over our time with them, PeopleGrove has also built in new features that better respond to the networking needs of our students, alumni, and campus community, and continues to evolve along with online community building.

What do you dislike?

Alumni relations is an area of university affairs that relies on customization, consistent messaging, and personalization. Getting this right in a rapid software environment can be challenging. They focus deeply on the mentee experience, and more recently on the mentor, but could still grown in that area.

Recommendations to others considering the product:

When implementing, definitely look just as much at your internal processes and ownership as you do the software benefits. If your house is in disarray, a software isn't going to fix it, just reflect it!

What problems are you solving with the product? What benefits have you realized?

We had no previous way for our students to connect with alumni from across the university. This product allowed us to break down silos between schools and departments, and truly open up our full community for engagement. Our adoption rate has been high, and we're now working on engagement depth.