Pega Care Management

What do you like best?

Ease of development

Less code to no code deployment options

Lots of Out of box features, tools and wizards

Support for omni-channel deployments

Support for a variety of implementations viz legacy, on-premises or off-premises cloud

What do you dislike?

User Interface is one area where PEGA does need to improve. Although a completely customized UI layer is an option still it would be better if PEGA provides some more rich UI controls out of the box itself.

Recommendations to others considering the product:

If you are in the market for a BPM centric implementation in Healthcare domain, you must consider Pega framework.

What problems are you solving with the product? What benefits have you realized?

Implementing Patient360 portal for a leading Healthcare company