pbSmartPostage

pbSmartPostage is an online shipping and mailing solution that is designed to help you manage time and money by allowing you to print your own compliant shipping labels and postage stamps with the ability to track, and more.

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5.6/10 (Expert Score) ★★★★★
Product is rated as #43 in category Shipping Software
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Ease of Setup

pbSmartPostage is an online shipping and mailing solution that is designed to help you manage time and money by allowing you to print your own compliant shipping labels and postage stamps with the ability to track, and more.

pbSmartPostage
pbSmartPostage

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Customer Reviews

pbSmartPostage Reviews

Leila V.

Advanced user of pbSmartPostage
★★★★★
Made mailing super easy but beware of billing practices

What do you like best?

PB Smart Postage made mailing things for work a breeze, it was super easy to print labels directly onto envelopes and packages, there was no weird math involved and no trying to keep up with the ever-changing mail rates.

What do you dislike?

Pitney Bowes billing can be a nightmare. They would charge us twice for the same month, claim that they found out we didn't pay a bill two years after the fact and re-charge our card without our permission (even though we had records that each bill was paid on time, thank you non-profit audit standards!). Trying to reconcile billing was terrible, because each time I talked to a different customer service representative, and was met with hostility and "our billing can't be wrong." We switched to paying with check for a constant paper trail, and then they'd claim our payment was late when they cashed the check a week before the due date. ??? It was never fun dealing with their billing department.

What problems are you solving with the product? What benefits have you realized?

It made it easy for employees to ship and mail things from our office, and it saved them a trip to the post office.

Review source: G2.com

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