Great Collections & Cash Flow Software
What do you like best?
Payference has helped us streamline our collections process. We use NetSuite for our ERP. Sending statements and multiple invoices from NetSuite is not streamlined and very manual. Payference has made it so we can automate invoice reminders, compile statements and invoice copies in one email (without having to save a copy of each invoice first).
With regard to cash flow, their software has a predictive feature to estimate when customers are actually going to pay based on payment history. This helps assess true cash flow more accurately.
The connection to NetSuite is great. It took only a few minutes to connect and there is not need to upload any files for live data feeds.
The Payference team is very responsive when inquires are made.
What do you dislike?
To date we have been very happy with the software. Any improvement requests we have are addressed very quickly by the team.
What problems are you solving with the product? What benefits have you realized?
Collections
-automating collection emails & reminders
-streamlining communications to customers
-looking forward to the customer payment feature in the future!
Cash Flow Projection
-Allows us to accurately predict our cash flow for AP & AR