Panotica Hydra

What do you like best?

The software ensures easy access to supervised documentation, controlled according to ISO 9001/ ISO 17025. Very impactful option is the possibility of importing forms directly from supervised documentation which allows (during daily work) filling forms approved by the authorizing authority during the certification audit. For organization, where the personel works remotely, it allows to complemente ongoing menagement system documentation and supervision of the activities of people involved in a given process.

What do you dislike?

The customer module is very basic and could be more advanced.

Recommendations to others considering the product:

The pre-sale service is aproprite. I received remote training and presentation. I get temporary access to the fully functional system. It is worth noting that the time version has a sample database set up, which makes easier to understand how Panotica Hydra works. The response of the support department is very important. The company introduced additional functionality that I had noticed the lack of before buying Panotica Hydra.

What problems are you solving with the product? What benefits have you realized?

Panotica Hydra is a new system that is more intuitive and appropriate to the size of my company. It is easy to learn and use. I am able to comply with ISO 17025 in cooperation with off-site personnel who is also responsible for keeping ISO records.