OroCRM

The open-source CRM

Languages supported: German, English, French, Russian, Spanish

8.8/10 (Expert Score) ★★★★★
Product is rated as #195 in category CRM Software
Ease of use
8.0
Support
9.2
Ease of Setup
8.1

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OroCRM is an open-source Customer Relationship Management (CRM) with robust customer management tools, powerful reporting & analytics, and many other necessary CRM features. OroCRM is an open-source CRM platform developed with ultimate flexibility to meet any business need. The solution offers robust customer management tools, powerful reporting & analytics, and a list of complementary third-party integrations. Customers can deploy the solution in either a SaaS/cloud environment or in an on-premise setup. Whether a business is a large multi-national entity or a mid-sized retailer, OroCRM is the best solution for leveraging customer data, building relationships, and increasing sales.

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Customer Reviews

OroCRM Reviews

Julianna s.

Advanced user of OroCRM
★★★★★
This crm softwear is easy to use.

What do you like best?

Easily connects to all types of business services. Permission to access information from other systems such as e-commerce systems, email marketing or user support is possible and the possibility of having new business applications can be seen with the new features of this CRM that can be built and developed. The model ensures that users' information, data and wishes are satisfied with the product and monitors their care. Fox, good for me.

What do you dislike?

Skills are required for the program. Part of the process involves training staff to learn how to manage information and how to communicate with customers and expectations, as well as to resist change. However, it may take time to encourage employees to agree to change and use applications as a tool for customer data, workflow, employee performance, and business growth.

What problems are you solving with the product? What benefits have you realized?

It helped us a lot in designing and developing our workflow. This tool provides the ability to define workflows to perform routine business processes. Is it intended to increase employee productivity and information management.I really love it.

Review source: G2.com

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