This is how you manage your client portfolio right!
What do you like best?
- Excellent Data Structuration and Formatting for on-demand data querying
- Great UI & UX, therefore it is easy to train new users and get where you want to go without any difficulties
- Great Reporting Tools built-in.
What do you dislike?
- When you put too many data fields on the screen, it might look cluttered. Nonetheless, this is a user choice, so if it works for you, it won't be an issue.
- My best recomendation is to assert your database weaknesses before making a decision to implement Siebel
Recommendations to others considering the product:
Check Siebel out if you have these needs:
- Have a large customer base and need to sort it out
- Want to get a great insight into your database needs and improvement opportunities
- Care about your data quality and the categorization of it as a whole
What problems are you solving with the product? What benefits have you realized?
We manage our customer base and create business opportunities based on each lead profile, that way; we can make each interaction with our clients feel more personalized.
In addition, we can manage our customer inquiries and complaints on a single tool, so the experience feels intertwined, and we have all our data need in one place.
