OptimoRoute

OptimoRoute is a web based route planning and scheduling software for delivery and mobile workforces.

Languages supported: English, French, Croatian, Russian, Spanish, Thai

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.6/10 (Expert Score) ★★★★★
Product is rated as #39 in category Field Service Management Software
Ease of use
9.0
Support
0.0
Ease of Setup
0.0

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OptimoRoute helps delivery and field service businesses plan optimal routes and schedules. We help businesses improve their bottom line through dramatic efficiency improvements: increasing productivity and customer satisfaction, cutting operating costs and overtime, increasing earnings by getting more deliveries and work orders done with existing staff.

Our customers come from diverse areas such as Logistics, Retail and Distribution, Food Delivery, Installation and Maintenance Services, Healthcare, Pest Control, Waste Collection, startups offering On-Demand Services, and many more. OptimoRoute is used across the globe by companies of all sizes, from small family-owned businesses to $1B+ global logistics players managing thousands of vehicles and drivers.

With the OptimoRoute web application businesses can:
* Automate route and schedule planning and optimization
* Improve service levels and customer satisfaction with narrow time windows and accurate ETAs
* Account for driver/technician skills, working times, overtime and lunch breaks
* Account for vehicle capacity limits (like weight and volume) and different vehicle types
* Balance workload by hours per driver/technician or number of orders per driver/technician
* Modify routes on the fly and dispatch the changes to the drivers
* Plan overnight or multi-day routes
* Manage pickup and deliveries
* Get concise reports automatically generated form route data
* Delight customers with accurate customer notifications about their order
* Capture digital signatures, photos & notes from the field in the Mobile App

Drivers and technicians use our Mobile App to have up-to-the-minute order information, map, schedule, navigation, data collection from the field in one place. Businesses can track drivers using the app during their route and receive instant order status updates. Analytics generates concise reports from route data for review each day and over time.

OptimoRoute
OptimoRoute

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Customer Reviews

OptimoRoute Reviews

Tony B.

Advanced user of OptimoRoute
★★★★★
Streamlined our Deliveries, Increased Capacity & Profits

What do you like best?

Many of the features are intuitive and extremely easy to use without always emailing support. Video tutorials are extremely helpful as well in answering any additional questions. When needed customer support is quick & efficient. I love the fact that I can be self sufficient with the app. The flexibility it provides in making changes to the established route is indispensable. I can alter a rout based on that driver's availability or experience.

What do you dislike?

Can't customize the delivery report based on my industry. The baseline template of the delivery report is great but being able to remove some columns that are not applicable to me would be great.

What problems are you solving with the product? What benefits have you realized?

We're able to manage several deliveries each day with multiple drivers and plan our routes in the most efficient way possible. All of this is saving time, maximizing driver output and minimizing unnecessary labor expenses from poor route planning.

Our drivers now get the job done quickly & efficiently. The traffic and time estimates with OptimoRoute are the most accurate I've experienced allowing me to add more stops to each driver without overloading and provide customers with accurate ETAs for their delivery.

Review source: G2.com

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