Very professional support personnel and product solutions that really helped my company
What do you like best?
Both the products themselves and the experts who provide support and professional services are amazing. They're incredibly responsive and help us solve any issue we had in record time (can't even compare to working with ticket-based support services). The products, especially the Search Gateway, are the exact solutions my company needed. We had a lot of really heavy searches causing downtime, and no other product on the market was able to help us solve the problem like Opster's was.
What do you dislike?
Genuinely have no complaints. Wish they could develop even more products even more quickly. Really recommend to anyone who cares about their Elasticsearch performance.
What problems are you solving with the product? What benefits have you realized?
With Opster's products, we're now blocking heavy searches that were slowing down our operations. We have the best configuration for optimal performance, so we don't have to think about it too much. Our operations are fully load balanced and Opster's team lets us know if there are any problems and helps us prevent them. The biggest benefit is really the peace of mind of knowing nothing is going to crash on us and everything is just going to work well.