OMQ Chatbot

With the OMQ chatbot, you can answer customer inquiries in chats or IM without your employees having to manually answer the same question 100 times. Because OMQ's artificial intelligence learns independently and knowledge about all products is shared, the chatbot allows you to automate your customer service instantly. If the chatbot reaches its limits, it will connect your customers to an employee, who can deal with the more complicated cases.

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Languages supported: Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Croatian, Hungarian, Indonesian, Italian, Japanese, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Tamil, Tagalog, Thai, Turkish, Ukrainian, Chinese (Simplified)

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Product is rated as #83 in category Chatbots Software

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OMQ Chatbot automates the answering of customer inquiries in chats or Instant Messaging platforms such as WhatsApp, Facebook, Telegram, among other. OMQ Artificial Intelligence learns independently and distributes the knowledge, so that all products can reach for the same information. OMQ Chatbot answers to the customer requests with the information in the knowledge base, automatically and precisely without an agent. It follows the natural flow of the conversation by answering in chat bubble and giving interactive answers. Only when the chatbot reaches its limits, it will connect customers to an employee, who can handle more complicated or unique cases.