Omnigo Software is the leading provider of public safety, incident reporting, and security management solutions for law enforcement, education, healthcare, gaming, hospitality, and other enterprises, and offers easy-to-use and flexible applications that provide actionable insight for making more informed decisions. Currently used by over 2,000 customers in 20 different countries, Omnigo solutions have helped law enforcement and security professionals internationally secure their organizations’ property, protect against revenue loss, and ensure the safety of the general public.
Avigail S.
Advanced user of Omnigo
★★★★★
Omnigo has helped modernize and simplify many of the jobs in our office.
What do you like best?
We have been able to streamline most of the paperwork and reports in our office. Having one centralized place for all of different reports has made it easier to combine records and to ensure we are not losing any data that is important. The dispatch software that comes with it is also an added benefit that allows the dispatcher to keep track of ongoing incidents and saving the officers from having to search for information while in the field.
What do you dislike?
There isn't much to dislike. This company is always on their game. When something goes wrong or doesn't work they work very hard to fix the problem. I have never dealt with such wonderful techs and customer support.
What problems are you solving with the product? What benefits have you realized?
Instead of sifting through piles of reports or records I can put in a search criteria and everything I need pops up. Omnigo has helped us to mainstream our parking permit process and make it more accessible to people on our campus. Any time I have had an issue Omnigo has been quick to respond and even when they don't have an answer right away, they stay in touch and keep me informed of their progress.
Review source: G2.com
