NS8 Protect

NS8 Protect defends shops from order fraud, advertising fraud, and poor performance.

Languages supported: English

10.0/10 (Expert Score) ★★★★★
Product is rated as #2 in category Click Fraud Software
Ease of use
Support
Ease of Setup

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Score users in real time:
NS8 analyzes all visitors and transactions in real time, providing a single score that assesses the fraud risk posed by each user. The score is an actionable data point that can be incorporated into a variety of customizable workflows. If a user’s score is suspiciously low, you can investigate their order before a chargeback occurs.

Automate your workflow:
NS8’s automated tools allow merchants to escalate order investigation and request additional verification for suspicious orders. Create custom thresholds to designate user risk and reduce the labor involved in manual review and shipping lead times.

Extend your defenses:
For even more protection, the full edition of NS8 also gives you access to a growing library of third-party extensions that offer additional tools at your disposal. These extensions work seamlessly with NS8 to provide you with a single solution for fraud defenses.

NS8 Protect
NS8 Protect

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Customer Reviews

NS8 Protect Reviews

User in Apparel & Fashion

Advanced user of NS8 Protect
★★★★★
Partnering with NS8

What do you like best?

What I find most helpful about NS8 is its easy to use design. Suspicious orders are simply flagged if there are any unusual characteristics and our team then reviews the order using the NS8 analysis. With so much accurate information provided, clear decisions can easily be made as to whether we proceed or cancel a new order. If there have been any issues with the software, or if we have needed assistance to better customise the software to our needs, the support team have been super helpful and attentive to the specific needs of our organisation.

What do you dislike?

There's nothing I particularly dislike about NS8. As someone who is not particularly tech savvy, I find the software really user friendly and the hands on support provided by the staff really makes the process so much easier.

Recommendations to others considering the product:

I strongly recommend using NS8 Protect to combat any issues of fraud you may be experiencing. It is extremely easy to navigate and is an easy-to-use system. The support team at NS8 are also extremely quick to respond to any queries you might have.

What problems are you solving with the product? What benefits have you realized?

The main problems that are being solved with NS8 Protect is identifying suspicious orders that are being flagged as potentially fraudulent. The little map which pinpoints the main factors: device location, billing and shipping address is really handy to make a quick initial analysis. If we need to look into the order further, being able to see their navigation history and their payment history provides a great insight into the customer experience as well as their risk of fraud.

Review source: G2.com

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