Excellent value for money
What do you like best?
The direct customer support is great. Many occasions got answers after hours. Product works as advertised. We are getting very good performance out of the system, and when we faced some misconfigurations , the support team was there to help us any time. Their support system is very transparent, integrated directly into the web interface. So far our tests only included vmware esxi vm backups and a few restores to test the system. There were no glitches with it. I particularly like that only the source is licensed, so we were able to roll out several off-site data backup locations to further protect the vital parts of our infrastructure.
What do you dislike?
There is no problems with Nakivo so far. I have only a minor grievance, that is in our scenario, we are running a second hypervisor just for the vcsa service, and in order to back that up I need to make manual clones to the main hypervisor, because it was only licensed to the 2 processors in the main system. It would be nice if all versions would include domain integration, so the deployment would be more secure than a single user/password pair. I wouldn't mind some sort of a feature that the transponders would not have to be offline for scubbing, because in some of our datastores it takes well over a half a day.
Recommendations to others considering the product:
Add maybe support for domain integration to all services. Consider a different approach for integrity check and cleanup that doesn't completely disable the transponder (or make the backup queued so that they would execute when scrubbing is done)
What problems are you solving with the product? What benefits have you realized?
It is a quite easy-to-manage, turnkey solution for our backups. Complexity in our backup systems reduced greatly by investing in the Nakivo solution. And now that the reports come daily it is a lot safer and more efficient to keep an eye on the backups.
