“Nothing will work unless you do.”
What do you like best?
From day 0, the Nacelle team has been there for our agency and clients. Having been in e-commerce for the better part of my professional career, it's not often you interface with partners that sell the dream and service it as well -- often times it's about mitigating the nightmare post-contract signatures. "Headless" as a concept is new, and thus frightening for the majority of our clients. Nacelle has not only made this transition easy, but they've explained every step in major detail, so all stakeholders are not only aware but actively learning towards creating a better, more robust platform that is truly focused on supercharging their growth. Is the money well spent? I'd unequivocally say YES. Without going into detail, the money we spent was made upon launch day with CTR expanding such that the cost was already paid for within hours.
What do you dislike?
Nothing. Time is my only issue -- but that's more or less the way the cookie crumbles. FAST and CHEAP don't mix, so stop trying.
Recommendations to others considering the product:
Book a meeting and feel it out. I wasn't asked to make a commitment or sign anything until pretty far into the sales cycle. I was confident in their ability to address any and all concerns prior to making it official.
What problems are you solving with the product? What benefits have you realized?
A robust tech-stack, proper content delivery, site speed, and conversion rate.