N-able Remote Monitoring & Management

Powerful, flexible, and scalable remote monitoring and management tool for IT service providers and MSPs, available through either cloud or on-premises delivery. N-able Remote Monitoring & Management empowers you to manage, monitor and secure your network from within a unified web-based console. This RMM offers a comprehensive suite of best-in-class security services delivered as part of a single integrated platform.

Languages supported: German, English, French, Italian, Spanish

8.4/10 (Expert Score) ★★★★★
Product is rated as #22 in category Endpoint Detection & Response (EDR) Software
Ease of use
8.3
Support
8.3
Ease of Setup
8.1

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N-able™ RMM offers a comprehensive set of tools to secure, maintain, and improve IT operations across client networks of all complexities and sizes. Trusted by over 25,000 MSPs globally, N-able RMM offers powerful platforms with a tailored experience built for your business needs.

Key features include:

– Integrated features within a single pane of glass, bringing everything you manage into one console
– Simple, powerful automation leads to premier scalability for even the largest or most complex clients
– Integrated AV, patch management, web protection, backup, endpoint detection and response, and risk intelligence data security assessments
– Lightning-fast remote control allows you to identify and fix any issue, with any endpoint, from anywhere, without disrupting the end user
– Integrated service desk to create tickets, customize billing, and effectively run your IT services business
– Robust out-of-the- box reporting to prove value to your clients
– Flexible cloud implementation for security and ease of use

RMM also offers Automation Manager, which allows you to automate processes like discovering and importing new devices without having to learn a new scripting language or proprietary code to. Instead, it offers drag-and-drop functionality and more than 100 out-of-the-box tasks that you can customize to fit your needs. Effortless device discovery provides a broad view of all devices connected to any of your networks, ensuring that any new device on a network can be found and properly managed for better security and governance. Complete Active DirectoryВ® management tools allow you to tailor your system to even enterprise-level business needs, but the system’s ease of use and pay-per-features pricing also makes it perfect for smaller IT service providers who aren’t served by standard license-based pricing models.

Together, the advanced patch management, AV, endpoint detection and response, integrated email protection, and web protection features in N-able RMM provide robust security against modern malware and other cyberattacks. Auto-deployment also deploys security features across endpoints in bulk.

The tool also offers free download of AndroidВ® and iOSВ® mobile apps to manage issues from anywhere.

N-able Remote Monitoring & Management
N-able Remote Monitoring & Management

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Customer Reviews

N-able Remote Monitoring & Management Reviews

Dakarai B.

Advanced user of N-able Remote Monitoring & Management
★★★★★
Solarwinds RMM - An Amazing Tool for MSPs and IT pros alike.

What do you like best?

The ease of use, full functionality, reliability and excellent support. Solarwinds RMM gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.

What do you dislike?

The reporting piece could use some improvement. The reporting is acceptable, but not amazing. With how great the software as a whole is, we were let down on the reporting side. It could use more end users friendly, customer facing report options.

Recommendations to others considering the product:

1. Make sure to utilize the technical walkthroughs. Those are free to partners and will show you in a very detailed manner how to use the system.

2. Take advantage of minimum commit deals when you're growing. It has saved us a lot of money in the long run.

3. Demo the software. Ask a lot of questions.

What problems are you solving with the product? What benefits have you realized?

Endpoint management. The ability to automate has saved us hours upon hours of work. From a simple installable file, we can then automate every other piece of software that we want or need installed. This automation allows us to spend more time doing the things that cannot be automated.

Review source: G2.com

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