Happy with the solution, it meets the basic requirements we wanted
What do you like best?
It fulfils all the basic needs for Mobile Plant Maintenance solution
It replaces the paper solution and no need for Technician / operator to login into SAP ECC for order/ notification processing.
The Dashboard screen is good and informative
Solution can be customizable if needed
The product team is very supportive and flexible
Can work off-line mode
Local language translations
What do you dislike?
Could have been more user-friendly and improved user experience.
Automatic updates could be improved
Performance when dealing with large no of data
Standard SAP functionality should be part of Basic solution + Customization should be additional
Improvement possibility in synchronization and error handling
What problems are you solving with the product? What benefits have you realized?
Simple to use compared to SAP ECC .
Technicians can use the application while working on the machine and thus real time and correct data entry
Started using the application for Autonomous Maintenance
Local translations helps technicians/ operators to understand and report correctly.