MONKEY

MONKEY is an online catering platform with account, production, and delivery management that provides online ordering, mobile capabilities, phone orders and more to help manage your business.

MONKEY

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Courtney K.

Advanced user of MONKEY

★★★★★

Good product for small-medium businesses, great customer service

What do you like best?

I love having and integrated CRM system and order platform. The customer support is phenomenal and the ability to create customized reports from the SQL database has been very helpful in providing insights about our fastest growing market segments.

What do you dislike?

While I love having the custom reports in Excel, it would be nice to further customize the UI itself, but we have not been able to. Also, the integration with DoorDash has been slightly problematic.

What problems are you solving with the product? What benefits have you realized?

We have been able to track sales growth by region and by customer, as well as identify our most frequent customers as well as "sleepy" clients.

Review source: G2.com