Best in class cloud base solution that covers an array of business functions!
What do you like best?
In our business that utilizes field services along with logistics and sales, we needed a platform that was fully customizable. MobiWork allows us to connect all of our departments to meet what we need on a daily basis and increase productivity while being able to fully track all of our customers, users, and flow of information. We can customize user's access levels so we can still connect all departments yet control who has access to what information. MobiWorks has a team to also help with custom solutions, we have had multiple changes requested that were needed to meet the specific solutions for our business with more to come, and every time they were able to meet the challenge.
What do you dislike?
We do a lot of custom programming in linking information from work orders to forms and in automated emails. It would be nice to have access to what programming strings are used in certain forms and work orders. That way the needed information to repopulate other items could be readily available.
Recommendations to others considering the product:
If you're in need of a multi-faceted solution that has endless possibilities, this cloud-based software is for you. Being able to connect all your departments into one system is a huge bonus. Communications is one thing all companies need to work on and by having access to shared information takes a lot of the time searching for that information out of your daily routine. The way the information is stored in tier-type format allows you to easily search for and categorize your work orders, sales orders, and forms.
What problems are you solving with the product? What benefits have you realized?
We use to organize a schedule every day for our field technicians then send emails to every user with attachments needed for the next day's work. This took a lot of extra time to accomplish. With MobiWork, we can set a work order in the schedule with the needed attached documentation and simply move the work order in the schedule. No more daily emails, all the information for entire of the construction project is readily available and at the user's fingertips with their mobile device.
