Mobile Resource Manager

Mobile Resource Manager incorporates an easy-to-use interface that enables you to view assigned service calls at a glance, easily discern call status with bold, graphic displays, assign service calls to an available technician by drag and drop, view call detail with a click of the mouse, search for existing customers by name, manage maintenance contracts, address or phone number, add new customers on the fly and instantly access equipment inventory and service call history directly at the customer site.

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

7.6/10 (Expert Score) ★★★★★
Product is rated as #124 in category Field Service Management Software
Ease of use
Support
Ease of Setup

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Mobile Resource Manager incorporates an easy-to-use interface that enables you to view assigned service calls at a glance, easily discern call status with bold, graphic displays, assign service calls to an available technician by drag and drop, view call detail with a click of the mouse, search for existing customers by name, manage maintenance contracts, address or phone number, add new customers on the fly and instantly access equipment inventory and service call history directly at the customer site.

Our software has a proven track record and provides the functionality you need to operate your business and manage the dispatching of field personnel.

Available in both Enterprise and Small Business versions, Mobile Resource Manager meets the needs of the smallest organizations to the largest corporations.

Product features include:

-Real Time Reporting
-Generate Quotes/Proposals/Estimates
-Manage seamless flow from quotes to work orders to billing/invoicing
-Schedule & see status of all Personnel/Equipment on a Multi-Day Scheduling Board
-Drag and drop schedule changes
-Handle all types of jobs: Planned, Emergency, One Time, Schedules
-Receive electronic payments via interface to 3rd-party mobile app (Square, PayPal, Blue Pay)
-View Unlimited On-Line Job History by customer, by location, by employee
-Identify employees by skill set
-Use Native Field App for Apple or Android Phones and Tablets
-Set pre-established security levels
-Store customer & technician electronic signatures
-Interface with QuickBooks, our own Job Cost Accounting, and other accounting software

Mobile Resource Manager
Mobile Resource Manager

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Customer Reviews

Mobile Resource Manager Reviews

Lucas O.

Advanced user of Mobile Resource Manager
★★★★★
The solution of Mobile Resource Manager

What do you like best?

The product has the incredible capacity to modify the program to meet the individual business needs. Regardless of whether you are planning individuals or gear the product works incredible!. This item is anything but difficult to utilize and this is extremely advantageous for clients. I am extremely glad to utilize this item.

Also I have to the that the technical support is very kind and they resolved you any problem in less than a week (They usually answered you by email).

Other advantage is the capacity to re-reason or rename fields. The capacity to make custom perspectives and reports which have expanded the productivity of billing.

Other advantage that it is that gives me the ability to dispatch by means of email and outwardly observe arrangements on the dispatch board.

What do you dislike?

The user interface may not be the prettiest, but definitely it is functional and easy to follow.

The programs mapping is outdated and not user friendly, although they do include Google Maps as an option. It would be nice if GPS integration were possible.

Other disadvantage is the not knowing all of its capabilities because they don't explain it. I would like an owners manual on everything I can do with it. Other disadvantage is that the interface only it is written in English and it doesn't have any translation to other languages like Spanish or Chinese.

Recommendations to others considering the product:

You don't need to have a computer for utilize it because they have an app for Android and Apple devices.

What problems are you solving with the product? What benefits have you realized?

Mobile Resource Manager is anything but difficult to utilize and stores a lot of information that is open readily available. It is our one stop shop....dispatch, customer database, worker data, invoicing, stock, and so forth. We have as of late begun utilizing this for the majority of our guarantee data. It enables us to enter items that were introduced and dates. This has been a colossal help for us. In the event that we are requiring another database/spreadsheet or have any inquiry the client administration is choice. There are a lot more capacities that we will investigate later on if necessary.

Review source: G2.com

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