What do you like best?
It is a simple interface and easy to send group texts. The reports are great to see usage and easy to follow up with.
What do you dislike?
It seems a bit cumbersome to get to the place to send out messages. It should be right in the front and set up once you log in. Once your groups are in then it is easier.
Recommendations to others considering the product:
Getting it set up with all the groups and numbers is the longest issue. After that have many mangers to maintain and use the system or it will fall by the wayside. It has many applications but being underutilized is its worth enemy.
What problems are you solving with the product? What benefits have you realized?
emergency communication to staff and being able to send out time sensitive updates to large groups across the country.