Microsoft OneNote

What do you like best?

I enjoy being able to use this tool as a replacement for all the paper that used to be on my desk! Whenever a client calls I simply put the note in the program and I can easily forward the message to someone or take down information to be input into our Agency Management system later on.

What do you dislike?

Sometimes the pages get a little bit jumbled and it becomes somewhat difficult to find my spot that I left off on. For example when I come back to the office after the weekend. Also it might be good to link directly with Outlook to send an email to someone (i.e. for voice messages, etc)

Recommendations to others considering the product:

If you are looking to get more organized and drive your office towards a more paper-less future, I would highly recommend OneNote as a great way of moving you and your organization in the right direction!

What problems are you solving with the product? What benefits have you realized?

Eliminating paper notes and documents from my desk first of all has been the biggest problem for me that I have solved. Makes my desk much less cluttered and helps me stay more organized and on task throughout the day.