User Friendly all-in one Solution
What do you like best?
The tool is all in all easy to use and to handle. Very user-friendly and understandable. It helped us improve processes and find errors in our daily routines. It reduced paying bills for overpriced items, keep track and have a better overview. All invoices are archived in one place and can easily be found.
Furthermore, it is visible who has done what and in which step. One can also see where the invoice is at any time. It is completely SOX/IKS/Audit conform. The invoices can be approved with a mobile phone. Therefore the process flow for invoice approval is much faster and more reliable than it was in the past. We are more than satisfied overall with this solution and would recommend it to any company which wants to improve processes and workflow, and ap procedures.
What do you dislike?
The only disadvantage is when you are having "bad" supplier invoices above all for pruchase orders. It can be additional workload if the supplier is not able to adjust the invoice layout in order that the tool can read and learn the invoice properly. Furthermore it would be nice to have an easier setup for purchase order deviation approvals. For instance employee who is responsible approves a unit price deviation for instance but that it then has to additionally be approved by the manager. It might be possible currently but one has to work over approver levels and roles and things, so it is not as easy to set up. But the advantages are overruling the tiny disadvantage.
Recommendations to others considering the product:
Get to know your process and workflow of invoices. Have good Key/super users to train the users. Get the approver level decided before go-live. Have a good supplier relationship so that they are willing to adjust invoices (and if not possible, choose EDI for those if feasible)
What problems are you solving with the product? What benefits have you realized?
Wrong item prices in our ERP environment
Inaccurate invoiced prices from suppliers
Easily have invoices connected when goods received has been processed. There is no need to check and verify manually.
Audit friendly tool
Approver level is set and giving security and four-eye principle
Have an overview of the open credit notes for inaccurate invoices
History is making it easy to track what happened in every step
The Approval process has improved, and invoices do not get lost anymore
Improvement on month-end closing
Reporting provided for overdue, open, status of invoices
