MarkMagic

What do you like best?

JMagic designer tool connects any MarkMagic Server (including the MarkMagic Platform Independent instance we have running in the Cloud) and is super easy to create/update all our label and form formats. Deployment was a breeze: Since MMPI is web based, all of our users (remote and on-prem), had immediate access to printing and PDF. Over the last 6 months our non-technical team began leveraging MarkMagic Conditions to handle customer specific format requests which has been an unexpected benefit of the system. Previously, format changes would take a few days and require a programmer's involvement, now they take just a few minutes which makes us happy and our notoriously impatient customers very happy.

What do you dislike?

While the main MarkMagic WAS can be installed on any platform, the JMagic design tool must be installed on a Windows PC. Not a big deal, but we have some Linux users who want nothing to do MS. I understand CYBRA is releasing a web-based design tool soon, so any device/platform with a browser can be used to design.

Recommendations to others considering the product:

Schedule a 30 minute MarkMagic web demo with CYBRA. We learned a ton during our short demo with Ken.

What problems are you solving with the product? What benefits have you realized?

We work with 100+ Fulfillment centers around the country and are adding new ones every month. Many FCs already have thermal printers and software from various brands like Zebra, Datamax, Sato, Toshiba, Intermec, etc. For various reasons we needed to consolidate their printing process and streamline labeling. In short, one MarkMagic instance satisfied all our requirements. All 100+ FCs print from the same MMPI instance which supports all the FC label printing along with Accounting and E-Commerce PDFs. I can't begin to calculate the amount of time, effort and money we've saved.