Detailed product backed by employees who care
What do you like best?
Very detailed and organized product. The software makes it easy to use our data to make the best business decisions for our future. For the first time in our company's history, all of our data is in one place and is reliable.
What do you dislike?
The reporting is a little challenging to get the hang of when first using. It could be intimidating to some users.
Recommendations to others considering the product:
The product and service MagStar provides is of the highest quality. Their team of experts made, and continues to make my job easier every day. If you want to partner with a company that cares about your success as much as you do, MagStar is the answer for you. The people we worked with had answers to almost every single question we had (which was A LOT) and when they didn't, they did the work to find us a solution. I couldn't be happier with this product.
What problems are you solving with the product? What benefits have you realized?
Total Retail has allowed us to speed up daily tasks that used to take a week into one day. It is also allowing us to have entire control over the Point of Sale experience with standard processes. We are able to use real time sales data to predict for the future instead of only analyzing past data. For us, the next decision isn't a guessing game anymore.