What do you like best?
It is a solid system, easy to use for both the applicant and finance manager. It streamlines our finance process so that we are not using multiple systems. We have many dealers that use LoansPQ. I appreciate that they keep adding updates and integrations with new vendors and plugins.
What do you dislike?
The decisions engine is limited. We'd also like to see the ability to add customizations like a field or question without having to contact Support. On that note, the Support team is very responsive. It just seems that the system is a bit inflexible without custom coding
Recommendations to others considering the product:
Check to make sure they have all of the integrations that you need. For example, they do not integrate with RoutOne. Changing your current processes may be necessary but the system is easy to use and definitely a time saver
What problems are you solving with the product? What benefits have you realized?
We have made the finance process more efficient, which makes for a better experience for customers.
