Konnektive

What do you like best?

the user friendliness of the software, very easy to teach and learn, basic simple actions, the variety of actions I am able to complete as a user, etc. Another one of my favorites is the help section. Konnektive provides step by step instructions for users and includes videos and pictures.

What do you dislike?

the inability to perform same day refunds, when a product is shipped it is unclear on Konnektive if it has been delivered (must go to shipping site to verify delivery)

Recommendations to others considering the product:

I would highly recommend this CRM! Compared to others used in the past, I have found a drastic difference in terms of ease of use especially for those that are not super tech-savy.

What problems are you solving with the product? What benefits have you realized?

We are solving customer issues in regards to shipments and bills. The great benefit is the ability to view the status of these items in a timely manner.