Kompass

Kompass is a B2B marketing data provider that offer an online digital directory.

Kompass

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Executive Sponsor in Information Technology and Services

Advanced user of Kompass

★★★★★

Shady business practices

What do you like best?

Not a useful service. Data quality is poor compared to competing services.

What do you dislike?

They contacted us to ask if we'd like to renew our contract near the end of the first year term.

We said we didn't want to as the service was not useful.

They informed us that the opportunity to give notice had passed and we are locked in for another year. We refused to pay and they sold our contract onto debt collectors.

Extremely poor business practice and exploitative contract terms (60 day notice period on SaaS with 1yr auto renewal).

Recommendations to others considering the product:

Don't.

What problems are you solving with the product? What benefits have you realized?

None.

Review source: G2.com