What do you like best?
The customer service from the team have been second to none!
We've been able to directly email our contact, every time with exceptionally fast responses.
Any major question or issue are passed directly to the right staff member who can help us without fuss.
Every question or issue has had concise responses including ongoing updates to changes with the system that we may have been looking into.
What do you dislike?
For me it has been a learning curve. There are system integrations that don't work directly with our current processes but between ourselves and the One Saas team and BI team, we have been able to work around most issues.
Recommendations to others considering the product:
If the system fits what you are after I can guarantee that the OneSaas team will be there every step of the way to support you.
What problems are you solving with the product? What benefits have you realized?
A connection between 2 separate storefronts (both on Big Commerce platform) and an inventory system (Unleashed). The ability to house inventory in one location and update both storefronts simultaneously has been invaluable.